The shipping cost vary depending on the destination and your rate will be automatically calculated at checkout.

Estimated delivery time is to be used only as a reference and are calculated when the order has been dispatched from our store.

We aim to dispatch all orders within 24 hours (Mondays to Fridays). 

The E-Commerce www.gioiellitorelli.shop products are manufactured by small artisans selected on the Italian territory. That’s why every product is different from the same product purchased previously.

Moreover, every product sold on www.gioiellitorelli.shop is subject to limited availability and sometimes a longer time than the one mentioned is required for the item to be shipped.

Taxes and duty fees are calculated according to your shipping destination. Most countries are shipped on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties are included in the final purchase price.

When a DDU (Delivery Duty Unpaid) destination is selected, the product prices displayed are exclusive of all taxes and duty fees and exempted from Italian taxes. Once your order arrives at its destination you might be required to pay all import duty fees, customs and local sales taxes imposed by your destination country in order to release your order from customs.

Gioielli Torelli is not responsible for any delays caused by destination customs clearance processes.